You can request a customized design by reaching out to us through our contact form or by emailing our team at support@kastemaiz.com

Yes, we offer international shipping services. Please provide your location, and we'll provide you with shipping cost estimates and delivery timelines.

Due to the personalized nature of custom designs, returns and exchanges are generally not accepted. However, if there are any issues with the product's quality or if it differs significantly from the approved design, please contact us, and we will work to resolve the issue.

We maintain stringent quality control standards throughout the production process. Our team carefully inspects each product to ensure it meets our high-quality standards before it reaches our customers.

Yes, we offer free shipping on orders that meet our minimum purchase requirement. The specific order value required for free shipping may vary, so please check our shipping policy for details.